Responsible Gaming

Paripesa South Africa recognizes that gambling should remain entertainment rather than a source of financial strain or personal distress. We promote responsible gaming practices and provide tools to help you maintain control over your gambling activities. If betting starts affecting your daily life, relationships, or finances negatively, support resources are available.

Available Account Controls

Your account settings include multiple tools for managing gambling behavior. Deposit limits allow you to set daily, weekly, or monthly maximum amounts you can fund into your account. Once established, these limits remain active for the specified period and cannot be increased immediately—requests to raise limits undergo a 48-hour cooling period before activation.

Session time limits automatically log you out after reaching predetermined durations. Set these to 30 minutes, 1 hour, 2 hours, or custom timeframes. Reality check notifications appear at intervals you choose, reminding you how long you've been playing and displaying total wins or losses for the session.

Loss limits cap the amount you can lose within daily, weekly, or monthly periods. When you reach your loss limit, betting functionality suspends until the next period begins. Wager limits restrict total stake amounts rather than losses, helping control overall betting volume regardless of outcomes.

Self-exclusion temporarily or permanently blocks access to your account. Temporary exclusions range from 24 hours to 6 months. Permanent self-exclusion closes your account indefinitely and prevents creation of new accounts. Contact customer support to activate self-exclusion—the process completes within 24 hours and cannot be reversed during the exclusion period.

Recognizing Problem Gambling

Problem gambling develops when betting activities interfere with personal, professional, or financial wellbeing. Warning signs include spending more money than you can afford, chasing losses by increasing bet sizes or frequency, neglecting work or family responsibilities, borrowing money to gamble, and feeling anxious or irritable when not gambling.

Additional indicators involve lying to family or friends about gambling activities, gambling as an escape from stress or depression, experiencing financial difficulties due to gambling losses, and repeated unsuccessful attempts to reduce or stop gambling. If you recognize these patterns, consider reaching out to professional support services.

Support Resources in South Africa

The South African Responsible Gambling Foundation (SARGF) operates a 24-hour confidential helpline at 0800 006 008. Their trained counselors provide free support, assessment, and referrals for face-to-face treatment. SARGF has assisted over 18,500 individuals affected by problem gambling through their treatment programs.

The National Responsible Gambling Programme (NRGP) offers education and awareness initiatives alongside counseling services. Contact them for information about support groups, treatment options, and educational materials about responsible gambling practices.

Gamblers Anonymous South Africa hosts regular meetings across major cities including Johannesburg, Cape Town, Durban, and Pretoria. These peer support groups follow a 12-step recovery program and provide a judgment-free environment for individuals struggling with gambling addiction.

Protecting Minors

Paripesa South Africa strictly prohibits individuals under 18 years from creating accounts or participating in gambling activities. Age verification processes require identity documents during registration and before first withdrawals. Parents and guardians should monitor internet usage and consider installing parental control software to restrict access to gambling websites.